I am also having him save his personal files to a hard drive and change some of his major passwords. I have a rudimentary understanding of this stuff so I remotely uninstalled Ultraviewer and ran malwarebytes and ccleaner. However, he can't say for sure that they didn't download anything. After about 15 minutes he figured something was up, disconnected the call, and turned off his computer. As he describes it, the guy stayed on the phone with him talking about files that had been installed, problems with the network, and so forth. My dad tried to reach customer support for his printer and ended up calling a scam artist who convinced him to install Ultraviewer.
You are able to add specific IDs to the blacklist for preventing malicious actors from establishing a connection. Moreover, the proxy server IP address and access credentials can be configured manually. There is a drop-down menu for selecting the correct connection port. The Settings menu offers users several network options. Please note that the free version of UltraViewer contains limited functionality. File transfers are allowed in both directions. Like in TeamViewer, it is possible to control the remote client desktop with your mouse and keyboard. This functionality requires activating the Wake-on-LAN feature in the BIOS beforehand.
Additionally, there is an option to remotely turn on the client machine. The next step is to type the Partner ID and password on the main computer and click the Connect button for establishing the link. New credentials for remote access will be generated automatically. Users are instructed to install the program on a client PC. This application contains instruments for establishing connections with other computers over the network. It is necessary to enter the correct credentials for connecting to the remote machine. Both client and server components are combined in a single package. UltraViewer is a Windows software for working with remote computers.
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